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Frequently Asked Questions (FAQ)

What is

We are a well-known and reliable business that specializes in social marketing. Many of our rivals run phony promotions that are incomparably inferior to ours in terms of both quality and cost. Even those that offer services and products that are somewhat comparable to ours charge substantially more!

I did not receive my order, what do I do now?

Please ensure the following criteria are met before placing an order to secure a successful delivery.

  • Your Instagram account is set to public.
  • You have typed in the correct Instagram username.
  • You have not changed your Instagram username before the order’s completion.
  • The account or post, still exists and has not been deleted.
  • The video follows Instagram’s guidelines and has not been restricted or removed.
  • Allow 7 days for completion of order delivery.

If you have experienced an issue with the delivery of your order, please contact our support team for assistance at [email protected]

Why are my followers dropping?

Occasionally Instagram will delete accounts that users mark as spam. This causes follower counts to drop all across Instagram. Sometimes it impacts our customers, sometimes it doesn’t.

If you experience drops within first 30 days of your purchase, we will happily refill your followers in accordance with our free refill policy.


All followers delivered are real from genuine Instagram accounts. Due to this benefit our team cannot transfer or remove followers once they are delivered.

As the Instagram account owner, you may remove selected followers from your follower list by blocking each individual user.

Absolutely! Buying of followers, likes, and comments are completely secure, legitimate, and legal with Instagram regulations. We take extra precautions to keep to Instagram’s terms and policies while providing you Real/HQ followers.

We can confirm to the legality and safety of buying of followers/likes based on our expertise conducting surveys, testing, and assessments of the practice. Not only is it entirely legal and secure, but we’ve personally never come into any issues while buying followers, likes, or comments.

Otherwise, you might easily buy followers, likes, and comments for your competitor or opposition to disadvantage them. Facebook and Instagram are refusing to move in that instructions, in our opinion.

You boost the possibility that your profile will gain more followers by using our services. We have no say in a number of other factors, nevertheless, which are dependent on your efforts.

Similar to the real world, the virtual world places a high value on popular opinion. Like all other social media networks, your page becomes more visible the more subscribers and likes you have. On any social media platform, having few followers or subscribers may negatively impact your online visibility.

Instagram, one of the social media platforms with the quickest growth, offers a modern way for both individuals and companies to market themselves. Our services enable you to market yourself and succeed online as well. You may obtain the numbers you need from our high-quality likes and followers to make sure you get the recognition and following you’ve always wanted.

In order to guarantee that you are able to benefit of our services, we have even developed customized bundles for each of our different customers, including people, businesses, and corporations.

With over 2 million followers and providing services for more than 300 accounts, we are able to send our followers high-quality accounts among our followers.

It has taken many years of trial and error to produce our personal brand of marketing at an unbeatable price, but we have perfected the source from which we can pull followers in addition to employing a highly qualified team of marketing experts versed in the latest Instagram techniques. is positive that the costs are reasonable and the value for your money is excellent. We also provide refunds in specific circumstances. An illustration.

If we don’t finish delivering your order within the allotted period and you’re not happy with our service, we’ll give you a refund. We will also offer a full refund if you decide you no longer wish to place an order and cancel it before it is processed.

At, we provide our customers real, high-quality follower and like accounts. As we have worked to refine our services over the years, we have developed an unmatched brand, process, and marketing plan that enables us to offer followers/likes to our customers at a competitive price without sacrificing quality.

We may also advertise our customers’ profiles and drive traffic to their Instagram accounts by collaborating with other websites.

The most crucial factor is a little bit of patience. Each order we receive is individually processed to ensure excellent customer service; therefore, depending on the quantity of your transaction, it may take anywhere from 30 minutes to 24 hours.

Verify the email associated with your PayPal account after your payment has been processed. Please refrain from making any changes to your Instagram account, such as changing your username or making it private, as this will prevent our system from being able to access your profile.

The only type of accounts we do not work with are those that violate Facebook’s, Instagram’s, Twitter’s, or YouTube’s policies. Some types we do not work with are:

  • Profiles that include pornographic content
  • Accounts promoting/showing violence and/or hate content
  • Profiles that promote gambling

These are only examples but do not exclude any other type of account that violates the terms of use of the above-mentioned social media platforms.

We reserve the right to refuse service at any time if we find that an account violates Facebook’s, Instagram’s, Twitter’s, or YouTube’s policies.

No need to worry; each of our service packages only requires a single payment. There won’t be any ongoing fees added to your account.

We provide our customers with live 24/7, 365-day customer support.

Should you encounter any issue or difficulty, you can reach them with the knowledge that they will help you resolve any issue/query you may have.

Absolutely! We pride ourselves on providing excellent customer service and strive to get you the best support possible.

Even though our reviews constantly place us as one of the best customer service providers in this industry, we always want to do better each and every day. We welcome any comments, feedback, and suggestions with arms wide open- in fact, we look forward to hearing from you! So please feel free to let us know what we can do to help you even more!

Why should I choose you?

Focusing on providing high-quality service, is a customer-oriented company that would like to provide you with likes and followers at excellent prices!

We work hard to provide you with the best customer service possible. Employing a top-of-the-line E-commerce software, highly-qualified purchase order team, and successful customer care center, we provide our customers with:

  • Bigger variation in products/services
  • Unrivaled order experience
  • Prompt and timely product/service delivery
  • Immediate attention to the resolution of any problem/issue is dedicated to the comfort, safety, and satisfaction of the people that are most important to the success of our organization: you, our customers! We offer a 24/7 live support team able to provide solutions or help you with troubleshooting issues via email.

If I buy followers/likes/comments, can my Instagram account be suspended, removed or blocked?

Definitely not! There is no chance whatsoever that your account may be compromised. In our time providing this service, we have never had a single user experience any trouble with their account as a result of using our services. We pride ourselves in operating under the terms and conditions set forth by Instagram and have been able to successfully provide millions of followers and likes to thousands of customers in a short period of time.

We have placed our service under various rigorous tests, surveys, marketing campaigns, and the like to assess how positive our services will be for Instagram users. We can confidently say that all of our customers are satisfied -including businesses, musicians/bands, models, and even some government representatives!

If you no longer wish to receive replenishment to your account, simply let us know by emailing our team at [email protected]

Replenishment will be delivered to your account once every 30 days, whenever a drop is detected by our system.

You may buy Instagram followers as many times as required as long as your orders do not surpass 1,000,000 followers within a 30 day time frame.

You may buy Instagram likes as many times as required as long as your orders do not surpass 1,000,000 likes within a 30 day time frame.

If you are not completely satisfied with your order within the first 30 days of purchase, simply notify us and we will refund you.

Refunds will generally take 2-3 business days to process, depending on your bank’s delay times.

Virall products can be easily purchased with PayPal and any major credit card! Cards accepted at this time are MasterCard, Visa, Visa Electron, American Express and Discover.

When a credit card is declined, our leading recommendation is to contact you bank for more assistance as they may have more insight into what may be causing the issue.

If you have no luck resolving the issue with your banking institution, please contact our friendly support team at [email protected]

In this situation, you will either get a part of your order or nothing at all. But typically, our system will see this mismatch, let us know, and then we’ll send you a message to warn you. Then, just get in touch with us, let us know what’s wrong, and we’ll be happy to finish the order and assist you in solving the issue.

To guarantee that you receive all of the Instagram followers or likes, please make sure your account is not set to private before, during, or after placing the transaction. You can set your profile to private if you’re satisfied that your order has arrived in its whole.

No, would never think about requesting your personal information because we take privacy issues extremely seriously. We value your security above everything else, thus we strongly advise against disclosing any personal information to a third party, including passwords.

All we need is your Instagram username or photo URL and an email address where we may contact you in order to give you followers/likes. It is a simple, quick process.

Following payment, the followers/likes will start to be sent to you within 24 hours at the most.


We provide two types of followers:

  • 1. Real followers: We take pride in the quality of our Instagram followers/likes and can guarantee that they are real and active. Most will like your media and play an active role in your Instagram posts, but some may also unfollow you.
  • 2. Real-looking Ghost followers: For more cost-effective alternatives, we also offer high-quality ghost followers. These types of followers are real-looking, will never unfollow you, and are definitely a cheaper option.

Our top priority is to satisfy our customers. As a result, we guarantee that we will issue a complete refund if you do not receive the quantity of followers or likes you requested or if your transaction does not start processing within the specified time.

To successfully send you followers, likes, and comments, our system must have access to your profile and can only have that access if it is set to public.

You can reach us in two ways: by clicking the live chat feature found at the bottom right corner of this page, or, if we are unavailable via chat, you can fill out a contact form page.

Why should you choose Virall?

When you require social media services, there are several good reasons to use virall. In actuality, we offer a wide range of services outside of social media.

Various Services

One of these factors is the variety of our offerings. Our selection of tools and services for social media platforms is extensive. Fstagram also offers SEO services for your websites. Therefore, if you don’t want to be limited to having followers, likes, etc. on your social network accounts, you can get direct services for your website that will raise it to the top of the search results.

Affordable & Quick Payment

We can categorically state that Virall also has the best costs. With little money, you may access a wide range of services. The range of payment options is another benefit of the costs and payments. InstaFollowers supports a number of payment processors, including Credit Card and PayPal.

Trust & Help

Our guarantee policy will protect you if you experience any issues with our services. Additionally, you can contact our live support team at any time. It’s also important to note how safe it is to buy services from us. We never request your passwords during any transaction on our SSL-protected website.

Frequently Asked Questions (FAQ)