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Who We Are

Our website address is: https://virall.org

What Personal Data We Collect And Why

Your data won’t be shared with or sold to outside parties by Virall. They will only be provided in order to fulfill out our agreement with you or to fulfill a legal requirement.

Purchases

When you place an order, we do not require all of your personal information, such as your name, phone number, delivery address, or birthday. All you actually require is an email address.

In addition, we send you emails on a regular basis with updates on the status of your order. As soon as you submit an order or confirm your initial session, you will be added to our newsletter. However, you have the option to remove your email address from our mailing list at any moment. This can be accomplished by simply clicking the link in the email, or by contacting us to be removed from the list.

When placing an order, aliases are permitted, but a working email address is required. Any order you place stores your email address on our extremely secure server, but if you’d like, you can also get in touch with us and have it removed.

Your email address and any session data created by your browser on our website (such as os version, screen size, etc.) are not directly shared with third-party programs. These data are only gathered by third party analytics programs (like Google) in order to raise the standard of our services.

Contact forms

Your email address is the only thing we need from you on our contact forms so we can respond to your messages quickly.

Cookies

Cookies are not utilized by us to restore the data you previously entered. As a result, you need to fill out new forms for every different operation.

You are sent a cookie when you visit our website. This only provides a particular number required to identify your browser. When you shop, it enables us to store the items in your shopping basket.

In order to track your session identification number each time you store in to our website with your credentials, we simply store a cookie. Our servers will be able to tell whether you connected in with the assistance of this identification number. Cookies don’t hold any personal information that you submitted on the member screen or during applying. The cookie containing your session identification number is deleted as soon as you go off.

Cookies we use

Functional cookies

@@ PHPSESSID / @@ scroll I #

Stores shopping cart items and login status of members

 

Analytic Cookies

_ga (Google Analytics)

Used to enhance the website experience for the user

 

_gat_gtag  (Google Analytics)

Used to enhance the website experience for the user

 

_gid (Google Analytics)

Used to enhance the website experience for the user

 

JivoChatConnectionTime (JivoChat Livechat)

Used by JivoChat Live Chat Service

Browsers Application:

Internet Explorer https://support.rnicrosuft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

Firefoxhttps://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Chromehttps://support.google.com/chrome/answer/95647?hl=en&hIrm=en

Safarihttps://support.apple.com/kb/ph21411?locale=en_US

Operahttp://help.opera.com/Windows/10.20/en/cookies.html

Our website only stores a few basic public info about your session using cookies. These information do not contain any personal/private data and include;

  • Browser, operating system, version and device type, language and country
  • Date and time of access
  • Public IP address of your internet connection
  • Requested file of page
  • Referrer URL which redirects you to our page
  • Shopping cart items

Why We Store These Information

  • Develop new products according to customer profiles (language, country etc.)
  • Track the orders and to enable us help customers in case of any issue
  • Track and protect our website from scammers
  • Simple usage statistics to improve our service quality

Embedded Content From Other Websites

Embedded content may appear in messages on our website. For example, films, photographs, messages, and so on. Embedded content from other websites behaves exactly like if the visitor had visited the site.

These websites may gather data about you, use cookies, embed third-party tracking, and monitor your engagement, including your interaction with the embedded content if you have an account and are logged into that website, when you use the embedded content.

GOOGLE Analytics

To help us to keep track of how visitors use our website, we make use of Google Analytics service of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google”)). We have signed a processor agreement with oogle and there are strict agreements about what they are allowed to keep up with. Google does not have our permission to use any analytics information obtained from our site for other Google services. We let Google anonymize the IP addresses. Google Analytics store cookies and text files in your computer to collect statistical data. These data are being collected anonymously and independent of your personal data. Any data related to your usage is banded to a public IP address and transferred to Google servers. We have no responsibility over the transfer to Google servers (or any other servers assigned by

Google) and how these data are used. We accept Google privacy policy and security, storage, usage of your data described in their policy which you can reach from the url below:

https://support.google.com/analytics/answer/6004245

We are allowed to see the data collected by Google Analytics, in the frame of their policies only, using Google Analytics interfaces. Google doesn’t share every statistical data with its partners and shared data are independent of any personal information. This simply means we can’t see your data even if we wanted to.

Live Chat

To offer excellent customer service to our customers, we use JivoChat live chat script as a page frame in our website. JivoChat script belongs to JivoChat Company which is located in 525 W Remington Dr, Sunnyvale, CA 94087.

This script may collect and store some statistical data about usage of live chat system. JivoChat live chat script create a cookie on your storage and recognizes you every time you visit our website. We don’t disclose any of your public or personal information with JivoChat. By using this script, our website accepts their privacy policies, however these policies don’t include any direct data sharing. The information and data collected and

used by JivoChat is for integrating their chat system, and this is protected in their privacy policy

(https://www.jivochat.com/files/privacy_policy.pdf)

Usage of Payment Services

1. PayPal

If you use PayPal as payment option for your shopping, some information will be sent to PayPal Europe Company, S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, to enable them generate a bill for your goods. However, PayPal has several payment options and we only accept the credit card and bank transfer options. For both options, we provide the product information (name, price, quantity, etc.) and your email

to PayPal. These information are not transferred as plain text, but through PayPal encryption algorithms. PayPal’s payment system is totally independent of our website. While making your payment, any data which provided to PayPal using their payment interfaces (such as credit card numbers, personal information) are subject to PayPal’s policy.

 

(https://www.paypaLcomien/webapps/mpp/uaiprivacy-full)

Storage and security of these data and encryption are solely the responsibility of PayPal. After making payment, we get payment notification from PayPal and the notification is not inclusive of your personal information or card information.

Privacy Legislation and Analytics

As earlier mentioned, in accordance with the regulations that Google Analytics users must display on their website, this website uses Google Analytics. This program provides important statistics on the number of visitors, the pages visited, the traffic sources and other essential information with which we can continually improve the website user experience for our visitors. These statistics are anonymous and cannot be traced back to a

specific person or user. There is no use of ‘behavioral targeting’ that allows you to see special content based on your click behavior; your surfing habits remain completely anonymous.

Opt-Out

You can completely block the Google Analytics script by downloading the opt-out plug-in here: https://tools.google.com/dlpage/gaoptout. When you do this, your visit will no longer be captured in the statistics.

With Whom We Share Your Data

We do not, under any circumstances, share your personal data with other companies except when we’re legally obliged to do so (for instance, if the police require this in case of suspicion of a crime).

How Long We Save Your Data

Every time you order something or leave a comment, the metadata associated with that reaction is also preserved constantly. When we do this, we can recognize and accept follow-up reactions automatically rather than managing them. We also keep personal information about users who registered with us on our website (where appropriate) in their user profile. Users can always access, update, or delete their personal information, but not their username. Additionally, this data is accessible and editable by website administrators.

What Rights You Have About Your Data

You may request for the removal of any of your personal data with us. This is not inclusive of data that we’re required to keep for administrative, legal or security purposes.

Where We Send Your Data

Responses from visitors can be guided through an automated Spam detection service.

Additional information

We do not receive data from third parties.

Privacy Policy